Terms & Conditions

These Terms & Conditions govern the Five Falcons Express Inc SMS program. By opting in through our website form or another documented consent method, you agree to receive informational and conversational text messages from Five Falcons Express Inc.

Types of messages

Messages may include load and shipment updates, pickup and delivery status, appointment confirmations or changes, document requests, account support, billing or operational notices, and responses to questions you initiate.

Message frequency

Message frequency may vary depending on your inquiry, shipment activity, account activity, and communication needs.

Message and data rates

Message and data rates may apply according to your wireless carrier and service plan.

Opt out

You may opt out at any time by replying STOP. You may receive one final confirmation message after opting out. No additional SMS messages will be sent unless you opt in again.

Help

Reply HELP for assistance, call (309) 449-4770, or email info@fivefalconsexpress.com.

Consent

Consent to receive SMS messages is optional and is not a condition of purchasing goods or services.

Privacy

We handle personal information as described in our Privacy Policy.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

Carrier disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to carrier network availability.

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